Summary
I READ Alf Young's article (If only they could bottle what Inverclyde schools are doing, January 20) with great interest. He is absolutely right that public service delivery is complex and that good and bad practice can co-exist. He's also right that this balance doesn't always survive in the headlines.
Our reports on Inverclyde Council have highlighted areas of excellent performance as well as real problems that need to be tackled if the council is to be able to reinvent itself and serve local people better.See the full content of this document
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An Advantageous Approach to Best Value
The unique advantage of our approac...
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