L Staff Who Have to Appear Friendly and Cheerful With... [Derived Headline]
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Summary
l Staff who have to appear friendly and cheerful with customers can end up exhausted and cynical, a new study claims. Findings presented to the British Psychological Society said employee selection and support should be better.
l Citizens Advice has warned of "worryingly low" levels of accuracy in assessments of job seekers. Of 37 Work Capability Assessments examined, 16 were seriously inaccurate and 10 fairly inaccurate, it said.See the full content of this document
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L Staff Who Have to Appear Friendly and Cheerful With... [Derived Headline]
l A new degre...
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