Bank Customers Are No Longer Loyal to Lenders

The HeraldJuly 16, 2004

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Summary


CUSTOMER loyalty to banks is rapidly disappearing following aggressive rate-cutting by lenders, a report said yesterday.

Datamonitor, the market analyst, found that 90% of banks said the number of people who switched to other providers was increasing.

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Bank Customers Are No Longer Loyal to Lenders

However, the report said banks only ha...

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