Summary
The banking union Unifi has welcomed a move by Barclays to link branch staff pay to customer service as well as to the sale of commission-earning products.
The union said yesterday that Barclays was "going in completely the opposite direction" to HSBC, where it claims "selling is the be- all and end-all in the branch network".See the full content of this document
Extract
Banking Union Commends Sales Practices of Barclays
Unifi, however, said it had suspended a possible complaint to the Financial Services Authority about HSBC over the links between sal...
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