Diagnose Yourself, Nhs 24 Tells Callers Diy Service Hopes to Cut Queues Over Festive Period

The HeraldNovember 10, 2005

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Summary


THE troubled health service phone line NHS 24 is preparing to encourage patients to diagnose themselves under an action plan to cut queues for care this Christmas.

An internet-based guide which helps patients in England identify their own condition and decide how to seek treatment is being adapted to suit Scotland's residents.

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Extract


Diagnose Yourself, Nhs 24 Tells Callers Diy Service Hopes to Cut Queues Over Festive Period

Staff at NHS 24 are now racing against the clock in an effort to rebrand the NHS Direct site with their own logo and telephone numbers before the long festive break, when they expect to field a high number ...

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