Summary
The famous Dilbert cartoon strip once memorably lampooned the cut- throat corporation's attitude to staff. It depicted a team meeting at which the chief executive reveals the results of a benchmarking exercise to bewildered staff. According to the report staff are not, after all, the company's greatest asset. In fact, he says, they come ninth after paper-clips.
Since that cartoon was published benchmarking has become one of the favourite buzz phrases in human resources in recent years. It simply means improving your company's performance by learning from others.See the full content of this document
Extract
Does Your Team Measure Up to the Challenge?; Benchmarking has Fast Become a Corporate Catchphrase and If You Get the Strategy Right You Gain the Edge
The bottom-line for staff benchmarking strategies is that they give your company a competitive edge. Recent surveys show that benchmarking is the third most used management tool.
When it comes to benchmarking your staff this means comparing their performance with teams in other organisations. This is done by sharing information and adopting b...See the full content of this document
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