Summary
In my capacity as a personal assistant, I have recently had to purchase train tickets, to London from Glasgow and also book an overnight hotel for my employer, all done online.
Literally 10 minutes after booking both of these I found that I had to change the travel times but I was unable to do so although there are still 10 days to date of travel.See the full content of this document
Extract
Shock When I Tried to Cancel Tickets
Deciding to cancel altogeth...
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