Summary
THE Law Society of Scotland conducted research on its much- criticised complaintshandling record three years ago - but apparently reneged on a pledge to share its findings.
Linda Costelloe Baker, the Scottish Legal Services Ombudsman, told The Herald that she was promised a copy of the research but never got one.See the full content of this document
Extract
Whatever Happened to That Report On Complaints?
The development raises the suspicion that the results of the survey were not to the society's ...
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